(704) 275-2234

Hours: 9AM - 5PM M-F 9AM - 1PM SAT

Elite Water Systems

Your Authorized Puronics Dealer through Home Depot 

How can we help you?

Water Treatment

Elite Water Systems offers a full range of Puronics water treatment solutions including water softeners & refiners, whole home filters, & drinking water systems. All our equipment uses all-natural methods to improve your water and is backed by great warranties and local, reliable service.

Why choose us

A Variety of water solutions

Whole house water treatment and water softener solutions for high-quality drinking water and soft water for your home and Business.

over 10,000 satisfied customers

Your experience with us is our primary area of focus. Over the years we’ve served 10,000+ local residents and would love to earn your trust too.

3rd Party seals of approval

Puronics systems are approved by the NSF, the Water Quality Association, and several plumbing seals as well. You will find these proudly displayed to show we’re not the only ones impressed by our quality.

Local Reliable Service

Elite Water Systems is proud to live and work in the Carolinas. With offices throughout both states, we here to make sure your Puronics system is running efficiently. From filter changes to routine maintenance and everything in between, we’ll be here to take care of your water system.

Verified Local Reviews

Tim Pope
Tim Pope
17:15 06 Nov 20
Great people, always professional, answer any questions you... may have-had my system for over 5 years and love itread more
Shannon Campbell
Shannon Campbell
17:25 30 Oct 20
Super friendly customer service, the installers did an... awesome job and explained everything clearly!read more
Jennifer Beam
Jennifer Beam
20:29 08 Sep 20
Installing a water filtration system was the best decision... I made just after I purchased my home 5 years ago! They have been a lovely company to work with, and the annual maintenance is seamless. I‘m so thrilled with the taste of my water, zero water spots, and my hair/skin feel wonderful!read more
Matt Hester
Matt Hester
19:32 03 Sep 20
Super respectful. Very professional.
Mike Sherouse
Mike Sherouse
23:51 27 Aug 20
Krista came out today and done a water test on our water we... were shocked what we were drinking and washing with. It really opened our eyes up. And we got the system. Thanks Elite water system. And mostly thank you Krista!!!read more
Shavonda Bethea
Shavonda Bethea
22:32 27 Aug 20
Everything about this process was amazing! Marketing,... Installation, Customer service finalization...the best in class service!!! The best water quality hands down.read more
edward wilson
edward wilson
21:18 21 Aug 20
I never really thought about my water until they came... through and they showed me the difference between the water I was using and water from their system the technician took tests right in front of us and shoulder us the difference between our city water and water from their system if y'all decide to take one of these tests y'all going to realize how good this system is there promoting I recommend everyone to have one of these in their house💯💯read more
Garry Stevenson
Garry Stevenson
17:01 14 Aug 20
Elite water Systems provided excellent service today. ... Their technician Kyle was exceptionally professional and had great personality and skills. Thanks for great customer service for a changeread more
20:18 12 Aug 20
From the testing presentation to the installation and then... the Pure Gentle selection, we experienced pure professionalism! Everyone was so knowledgeable and full of great customer service! All questions were answered without hesitation. There are times when people just say anything to sell you a product but not with this company. We’ve had our unit for over a week now and WE LOVE IT!!! So glad hubby found them and we’re now proud owners of a whole home water filtration system from Elite Water Systems! Thank you guys so much, stay safe and God Bless😊😊😊read more
01:05 01 Aug 20
Highly courteous, professional, and supportive!
Sharee Pemberton
Sharee Pemberton
13:50 30 Jul 20
The Elite Water Systems Company and employees are great.... They were all so friendly, helpful, and knowledgeable. I am a new homeowner and was extremely excited about have well water again. As a child I had well water and it was the best tasting water ever but now a days that is just not the case. They have put so many chemicals in wells now that it is no better than city water. Well Elite Water Systems came out and helped us with that problem. They tested our water in front of us and we could see the nasty and harmful things that were in it appear before our very eyes. We knew the water was not worth drinking because of the smell so we have always drank bottled water. We never knew that it was harming our bodies everytime we wash in it. But thanks to Elite Water Systems for installing a complete home filtration system we no longer have those problems. We now have great tasting clean drinking water, no more hard water, and we have clean water to bathe in, wash clothes in, and wash dishes in; basically we have clean water all throughout the home as well as healthier skin. And to top it all off because of the whole home water filtration system we have our expenses in half and we also recieved a 5 years supply of pure & gentle products (soap, detergent, shampoo, cleaning products etc.)for free. This system it great we are so glad we got it because my families health and safety is extremely important. Thanks Elite Water Systems for making it possible.read more
Wilbert Carter
Wilbert Carter
23:41 22 Jul 20
The guy arrived early and was masked and eager to solve my... problem. He made suggestions and asked me what I wanted to do. Great job!!!read more
Patrick Morgan
Patrick Morgan
01:28 18 Jun 20
Great experience, only had my water tested but will... definitely consider buying products with them when I need it. Justin did a great job explaining how every test works and what the results mean.read more
Monica Quiñones
Monica Quiñones
15:58 10 Jun 20
Very professional. Great service. We love our water filter.... My husband had problems with his skin before the filter. After a month everything cleared up. 100% recommend them.read more
Felicia Stockdale
Felicia Stockdale
14:49 02 Jun 20
One of the best investments I have made thus far! Wish it... wasn’t only an option for homeowners, but it is definitely worth having.read more
John Botti
John Botti
20:30 22 May 20
Destinee was our service person today. She performed... diagnostics quickly, provided necessary repairs on the RO unit and provided information for optimal regeneration. She was courteous and informative, and prompt.read more
Runette Simmons
Runette Simmons
21:03 19 May 20
Prompt, professional and courteous.
Alexa Feller
Alexa Feller
21:15 30 Apr 20
The nice gentleman was in and out. He did what he needed to... do.read more
Scott Johnson
Scott Johnson
21:03 21 Apr 20
Our service man was methodial and gracious and competent... from start to finish. He was also personable and clean cut. A pleasure to work with for my husband and me as well.read more
Simon Philbeck
Simon Philbeck
23:41 22 Mar 20
Elite Water Systems did an outstanding job from start to... finish! Punctual and professional! I highly recommend this company for any of your water filtration needs!read more
Next Reviews



I will be recommending your company to my friends and family

Good morning,

I just wanted to respond about my recent appointment with Dan to replace my water heater lines. Dan did an amazing job and was very helpful/courteous. He went through all the options available for the fix and throughly explained each to my satisfaction. He cleaned up all debris/trash left from the fix and insulated the lines, installed a cold water shut off valve and installed an expansion tank that was needed. He took his time and made sure everything was done right and up to code.I work with the public everyday for my job and it shows when someone truly cares about their work and is not simply going through the motions. I will be calling your company again for any future repairs and will be recommending your company to my friends and family.

Thanks again,

Justin Rodriguez

Excellent Service!

Andrew provided excellent service, stayed to be sure system was working properly.

John Maye - Charlotte NC

I recommend Elite Water to everyone!

Everyone was professional and friendly. I recommend Elite Water to everyone!

Dylan & Tori Rotosky - Beulaville, NC

Amazing service and great customer service care

AMAZING - Absolutely love our water now!! Elite Water Systems is a premium water company that offers great water that tastes amazing and feels way better than the water we had before. Amazing service and great customer service care. Everyone is friendly and really knowledgeable about the equipment and services!

Fisher - Jacksonville NC

We are satisfied with everything from Elite Water Systems!

Robert was great and very polite! Denny and his helper were knowledgeable, smart and very sweet. They did a great job showing us everything to do with the water system. Everyone was friendly. We are satisfied with everything from Elite Water Systems!.

Wayne & Deborah Rouse - LaGrange NC

The Best We Have Seen!

Elite Water Systems is the best we have seen! Thank you for everything!

Richard/Mary Ostrom - Leland NC


Install Technician did and outstanding job, very professional, explained every detail. They cleaned as they worked and corrected a problem that a previous plumber did in order so the unit could work properly.

James Stancil - Princeton NC

Fantastic Job

Maya was very thorough. The installers were very professional and did a fantastic job.

Jerry Carter - Pikeville, NC

Highly Recommend!

The Elite Water Systems team was very professional and helpful throughout the entire installation process. I would highly recommend their services to friends and family!

Cody & Kristyn Vaughan - Goldsboro NC

Incredibly Satisfied

Incredibly satisfied with Elite Water's customer service and professionalism. Great charisma, thoroughly informed and very relatable employees. Very happy and satisfied with Elite Water's patience, reliable and professional employees.

Alfredo & Michelle Martinez - Jacksonville, NC

Very Satisfied

We were very satisfied with all aspects of our dealings with Elite Water Systems. From Maya our water technician to the install guys, we were thrilled with our service. The system has been fabulous. We love drinking water now! Thank you Elite!!

Katie Lemaire - Jacksonville, NC

110% Satisfied!

110% satisfied! The people have been so friendly and genuine, and the service is amazing! The difference in our water quality has made such a change in how it feels and taste, and the products clean much better than our store bought items. Definitely recommend them!

Leah Knaggs - Havelock, NC

We Recommend This Company To Everyone...

We didn't know how much water was so important element in our lives, with Elite Water Systems really educated us on the importance of clean water. Elite Water Systems is very professional and knowledgeable. They answer all questions and explain the differences of water types. We recommend this company to everyone seeking to have pure and clean water. Wonderful staff from top to bottom. We love it!!

S. Card - New Bern, NC

Best Decision We Have Ever Made

Amanda, Amber and Jorge was extremely professional and polite. Each person was very informative and wonderful to work with. We are so satisfied with the product and the company, best decision we have ever made.

Racquel Ortiz - Jacksonville, NC

I Can Already See a Difference in My Skin and My Water is Clean Tasting

Elite Water Systems has been a pleasure to work with from the no-pressure approach to sales, the professional installers and the prompt and quick paperwork process. I can already see a difference in my skin and my water is clean tasting. Thank you for your service.

Katherine Wade - Swansboro, NC

Very Nice and Friendly

The representative that came to our home today was very nice. She explained everything before we signed the contract, very nice and friendly young lady.

Dorothy Brimmer - Havelock, NC

Great System, Great Folks

Great system, great folks and so helpful. So professional, sweet, nice, kind and answers all questions.

Knapp-Morrison - Jacksonville, NC

Very Professional and Knowledgeable

David came into my home and was very professional and knowledgeable about what was going on with my water. He helped me understand the product and what I can do. Nick came the next day to install my Puronics System and he was professional and answered all of my questions. everything was explained to me about the fragrances for my soap products and the Americana Shopper program. All was quick and courteous!

Ian Getman - Wilmington, NC

Service Technician Was Great!

Service Technician Aswane was great! He answered all of my questions and  explained how to re-set the water system. I hope to see him again next year.

Jane Gomez - Hubert, NC

Absolutely Amazing Company With the Best Customer Service

Absolutely amazing company with the best customer service. They made buying their product the easiest decision. Love how enthusiastic their employees are to work for the company!

S. Gloede - Goldsboro, NC

I Would Recommend Elite Water to Anyone

We bought the Elite Water System for our new home that had very hard water. We noticed an instant difference. I would recommend Elite Water to anyone else that would like the best water for their home!

Sarah Laicer - Swansboro, NC

We Love It!

I am super excited to have a nice water system that cleans our water. The water hardness and chlorine levels were outrageous. I love the way my skin feels now!! My husband drinks our tap water now and love it!

Kason Kincaid - Havelock, NC

Courteous and Very Professional

We had out water system annual check performed by Tyler. He was courteous and very professional. He knew what he was doing and did it well.

Bernard & Jacqueline Coleman - Wendell, NC

Very Helpful and Detailed

Daniel was very helpful and detailed with everything.

Beth Walker - Clayton, NC

Professional and Service Was Great

Tyler was professional and service was great. Tyler was very knowledgeable and explained the process!

Robert Schoonover, Goldsboro, NC

Service Was Great

Service was great, fast and professional.

Michael Moody - Rocky Mount, NC

We Were Treated Incredibly!

From David testing the water, technicians coming in to install to Missy finalizing our paperwork, we were treated incredibly! All of our questions were answered which created no doubt that we made ta great decision to move forward with our new Elite Water System! We are so thankful and excited to know that we are protecting our Family through this system. Thank You!

Steve & Louise Ferguson - Hubert, NC

Punctual and Friendly and Knowledgeable

Maya was wonderful and personable and really cared about our quality of life when it comes to clean water. The Service Techs were punctual and friendly and knowledgeable. Jamie, our Customer Service Rep was punctual and knowledgeable as well. Great Team and great product. The water quality has been astounding and we notice the difference right away! Your health should be a priority!!

Aaron & Trace Kast - Jacksonville, NC

Very Happy

Great information! I was very happy with my experience.

Olivia Stahman-Dwyer - Durham, NC